Privacy policy

Effective: October 2025

My Store operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). The Services include both (a) the public-facing website, pages, forms, and content that are part of our Site and (b) our Shop, which is powered by Shopify and enables ecommerce functionality.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, which includes browsing the Site, interacting with embedded tools or forms, making a purchase or other transaction in the Shop, or otherwise communicating with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using any part of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services and where you live, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

  • Contact details such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information such as payment card numbers and related payment details when you transact in the Shop.
  • Account information such as username, password, security questions, preferences, and settings if you create an account.
  • Transaction information such as items viewed, cart activity, wishlists, purchases, returns, exchanges, or cancellations.
  • Communications such as information you include in messages to us, including customer support inquiries or form submissions on the Site.
  • Device information such as device, browser, and network details, IP address, and other unique identifiers.
  • Usage information such as how and when you interact with or navigate the Services, including Site browsing and Shop activity.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you browse the Site, submit a form, sign up for communications, create an account, make a purchase, or contact us.
  • Automatically through the Services, including via cookies and similar technologies when you visit the Site or Shop.
  • From our service providers, who enable technology or process information on our behalf.
  • From partners or other third parties, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us or which parts of the Services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services. This includes operating and securing the Site and Shop, processing payments and orders, arranging shipping and returns, managing accounts, remembering preferences, recommending content or products, and improving functionality.
  • Marketing and advertising. We may send marketing communications or show you advertisements on the Services or other websites.
  • Security and fraud prevention. We authenticate accounts, detect and address possible fraudulent or illegal activity, and help secure the Services.
  • Communicating with you. We provide support, respond to inquiries, and maintain our relationship with you.
  • Legal reasons. We comply with law, respond to legal requests, and enforce terms and policies.

How We Disclose Personal Information

We may disclose personal information in the following circumstances, subject to this Privacy Policy:

  • Service providers and vendors. For example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and marketing partners. To provide marketing services and advertising, which may include personalized advertising based on your activity.
  • At your direction or with your consent. For example, shipping carriers or social media widgets you choose to use.
  • Affiliates or within our corporate group.
  • Business transactions and legal compliance. In connection with a merger, bankruptcy, or as needed to comply with law, enforce terms, or protect rights and safety.

Relationship with Shopify (Shop Portion of the Services)

Our Shop is hosted by Shopify, which collects and processes personal information about your access to and use of the Shop in order to provide and improve ecommerce functionality. Information you submit in the Shop will be transmitted to and shared with Shopify and other third parties as needed to operate the Shop. Shopify may also provide enhanced features that use information about interactions with our Shop and other merchants. In those circumstances, Shopify is responsible for that processing and for responding to your requests regarding those uses. To learn more about Shopify’s practices and your rights, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites, Tools, and Links

The Services may contain links to third-party websites or include embedded tools, plug-ins, or integrations (for example, video players, analytics, or social features). Your use of those features may share information with the third party that provides them. We are not responsible for the privacy or security practices of third parties. Review the privacy and security policies of any third-party service you use.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided personal information to us, contact us using the details below.

Security and Retention

No security measures are perfect. Information you send to us may not be secure while in transit. Please use secure channels when sharing sensitive information. We retain personal information for as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights with respect to your personal information, subject to applicable law and verification:

  • Access / Know the personal information we hold about you.
  • Delete personal information we maintain about you.
  • Correct inaccurate personal information.
  • Portability to receive a copy and request transfer to a third party.
  • Opt out of sale or sharing for targeted advertising where applicable. If your browser or device sends a Global Privacy Control signal and we can honor it under applicable law, we will treat it as a request to opt out for that browser or device. Other than Global Privacy Control, we do not respond to other “Do Not Track” signals.
  • Manage communication preferences by using the unsubscribe link in our emails. We may still send non-promotional messages, such as about your account or orders.

You may exercise these rights where indicated on the Services or by contacting us using the details below. We will not discriminate against you for exercising your rights. If permitted by law, you may designate an authorized agent to submit requests on your behalf, subject to verification.

International Transfers

We may transfer, store, and process personal information outside of your country. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or UK equivalents, unless the destination country has been deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this website, update the “Effective” date, and provide any additional notice required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please email info@staywildwallart.com.